No — we no longer offer printed or shipped products. All items in our shop are digital-only and delivered either as instant downloads or editable templates. You will not receive anything by mail.
If you need assistance with your order or have any questions, our support team is available Monday–Friday, 9 a.m. to 5 p.m. EST.
We do not monitor emails or provide support on the following U.S. holidays: New Year's Day, Memorial Day, July Fourth, Labor Day, Thanksgiving, Christmas Eve, and Christmas Day. Messages received during weekends or holidays will be answered the next business day.
Our designs are delivered in one of two formats:
You can find more information here:
Editable Template Orders – Important Info
First, check your Spam or Promotions folder. If you don’t see it:
Important: If you used an Apple private relay email (e.g., @privaterelay.appleid.com), it may block Templett emails. Consider updating your email in your Templett account profile once logged in.
No. All templates are designed for customers to edit themselves using Templett. If you run into technical issues, we’re happy to help, but we do not offer custom editing or design services.
We do not accept cancellations on Instant Downloads or Template purchases, as digital files are delivered automatically. Please review all product details and images before purchasing.
If there’s a problem accessing your file or something isn’t working as expected, contact us at artfullifedesigns@gmail.com and we’ll be happy to help.
No. Since we only sell digital products, there are no shipping fees, and no customs duties or international taxes apply.
Reach out anytime at artfullifedesigns@gmail.com — we’re happy to help!